# Frequently Asked Questions ## General FAQ | Question | Answer | | ------------------------------------- | --------------------------------------------------------------------------------------------------------------------- | | I have a problem, who can I contact? | For support, open a ticket in our [Telegram Group](https://t.me/XterioOfficial) or email . | | How can I inquire about partnerships? | For partnership inquiries, please contact us at . We look forward to connecting! | | How can I delete my Xterio Account? | Send an email to using the email linked to your account, with the subject "Delete Account". | ## $XTER FAQ | Question | Answer | | ----------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Where can I buy $XTER? | $XTER is available for purchase on CEXs, including Bybit, HTX, Bitget, MEXC, and Kucoin. You can also buy $XTER through Xterswap or PancakeSwap. For details, click [here](https://app.xter.io/get-xter). | | Where can I stake $XTER? | To start claiming or staking your $XTER, please visit the [Xterio Staking Page](https://app.xter.io/dashboard/stake). | | What is XTER Power? | XTER Power is earned by staking $XTER. You can redeem XTER Power for various ecosystem benefits. | | Which chain is $XTER on? | $XTER is available on the BNB Smart Chain. | | What is the $XTER contract address? | BNB Smart Chain: 0x103071Da56e7cD95b415320760D6a0dDC4DA1ca5 | ##