# Frequently Asked Questions

## General FAQ

| Question                              | Answer                                                                                                                |
| ------------------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| I have a problem, who can I contact?  | For support, open a ticket in our [Telegram Group](https://t.me/XterioOfficial) or email <customerservice@xter.io>.   |
| How can I inquire about partnerships? | For partnership inquiries, please contact us at <partnership@xter.io>. We look forward to connecting!                 |
| How can I delete my Xterio Account?   | Send an email to <customerservice@xter.io> using the email linked to your account, with the subject "Delete Account". |

## $XTER FAQ

| Question                            | Answer                                                                                                                                                                                                    |
| ----------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Where can I buy $XTER?              | $XTER is available for purchase on CEXs, including Bybit, HTX, Bitget, MEXC, and Kucoin. You can also buy $XTER through Xterswap or PancakeSwap. For details, click [here](https://app.xter.io/get-xter). |
| Where can I stake $XTER?            | To start claiming or staking your $XTER, please visit the [Xterio Staking Page](https://app.xter.io/dashboard/stake).                                                                                     |
| What is XTER Power?                 | XTER Power is earned by staking $XTER. You can redeem XTER Power for various ecosystem benefits.                                                                                                          |
| Which chain is $XTER on?            | $XTER is available on the BNB Smart Chain.                                                                                                                                                                |
| What is the $XTER contract address? | BNB Smart Chain: 0x103071Da56e7cD95b415320760D6a0dDC4DA1ca5                                                                                                                                               |

##


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# Agent Instructions: Querying This Documentation

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